1. Information We Collect

We collect information you provide directly to us, such as when you contact us, request information, or use our services.

• Contact details: Name, email address, phone number.
• Communication data: Content of your messages and inquiries.
• Usage data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).
• Cookies and similar technologies: To improve user experience and analyze site traffic.

2. Purposes of Data Processing

We use your personal information for the following legitimate purposes:

• To respond to your inquiries and provide information about our services.
• To manage and improve our website and services.
• To comply with our legal and regulatory obligations.
• To send service-related communications (not marketing), if necessary.

We will not use your data for purposes incompatible with these without your explicit consent.

3. Legal Basis and Consent

The processing of your data is based on:

• Your explicit consent (for certain communications).
• The performance of pre-contractual measures at your request.
• Our legitimate interest in improving our services and ensuring the security of our website.
• Compliance with legal obligations.

Cookies and Tracking Technologies

We use essential cookies for the site's operation and analytical cookies (such as Google Analytics) to understand site usage. You can manage your cookie preferences through your browser settings.

4. Data Sharing with Third Parties

We do not sell or rent your personal data. We may share information with:

• Service providers: Companies that help us operate the website (e.g., hosting, web analytics), subject to strict confidentiality agreements.
• Legal authorities: Only when required by law or to protect our legitimate rights.

Some of these providers may operate outside the European Economic Area (EEA). In such cases, we ensure adequate transfers through standard contractual clauses.

5. Your Data Protection Rights

In accordance with the GDPR and other applicable laws, you have the following rights:

• Right of access: To know what data we have about you.
• Right to rectification: To correct inaccurate data.
• Right to erasure ("right to be forgotten"): To request the deletion of your data.
• Right to restriction of processing: To restrict the use of your data under certain circumstances.
• Right to object: To object to processing based on legitimate interest.
• Right to data portability: To receive your data in a structured format.
• Right to withdraw consent: At any time, without affecting the lawfulness of previous processing.

To exercise these rights, please contact us using the details in the "Privacy Contact" section.

6. Security and Data Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes described or as required by law.

7. Privacy Contact and Complaints

If you have questions about this policy or wish to exercise your rights, you can contact us at:

• Email: info@sustainablecolonoscopy.com
• Postal address: Avenida Rubén, 114, 39º F
• Phone: 907-579444

You also have the right to lodge a complaint with the Spanish data protection supervisory authority (Spanish Data Protection Agency - AEPD).

Updates to this Policy

We may update this policy occasionally. The most recent version will always be published on this page, indicating the date of the last review.

Last updated: October 15, 2023